Kenmore Cannister Vacuum 116.28014700 will not turn off without unplugging. The Control Unit appears to shut off (all lights go out) but vacuum remains runnin

Jackie S February 20, 2012

I know how important your vacuum is to you when your cleaning your home. I researched your question and found a link with information specific to your model. I attached the link below. I hope this helps.

Fred M EXPERT February 21, 2012

I suspect the switch in the handle has failed. You will need to replace the power control in the handle. It cost approximately $66 dollars. I assume when the handle is removed the vacuum shuts off. The information may be helpful to you in completing this project. Remember to unplug the unit first. If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears technician. Here is a link that will provide the nearest drop-off locations: Sears Home Services .

Lachlan February 21, 2012

I was thinking the power control board as well. I had another reference to an older post with the same problem suggesting it was suction motor control in the cannister. (KC96PDDVZC0E for about $42.00). Any thoughts from Fred on this??

Fred M EXPERT February 22, 2012

One way to be sure is to disconnect the 3 wire connector shown in the image below. If the unit still runs then replace the PCB "A" board. If it doesn't run then replace the PCB "B" board.

Fred M EXPERT February 22, 2012

And Please remember to unplug the unit first.

Lachlan February 23, 2012

Fred, I am appreciating your help. Double checking before I order. I am using the parts diagram from Kenmore. I unplug CN4 and still runs. I unplug CN1 and it doesn't run - this looks like the power supply to the cannister. It looks like I need to get a whole new control board which includes A and B - part 10 on my diagram which is the Power Control Board PART NUMBER: KC89VDDUZ000 which is listed for $103.05. Does this sound correct?

Fred M EXPERT February 25, 2012

That would be correct.